A chatbot that actually helps
We design and build AI chatbots that answer your customers accurately, qualify leads and handle support on your website, and hand over to a person when they should.
What a useful chatbot does
Most chatbots frustrate customers because they only know a handful of scripted answers. Ours are built on your own information and designed around the conversations your customers actually start.
Answer customers
Accurate answers about your products, services, pricing and policies, drawn from your own information rather than guesswork.
Qualify leads
Ask the questions your sales team would ask, capture contact details, and pass the promising enquiries straight to the right person.
Handle support
Resolve the common questions any time of day, and hand the conversation to a person when the question needs one.
Improve over time
Review what customers ask and where the chatbot falls short, so its answers keep getting better.
What you walk away with
- A chatbot trained on your own products, services and policies
- Lead capture that sends enquiries where your team will see them
- A clear hand-over to a person when the chatbot should not answer
- Installed on your website and tested with real questions
- Conversation reports showing what customers are asking
Pricing
Fixed quote
Quoted as one fixed number after a free 30 minute call, once we know the real scope. Malaysian clients are quoted in ringgit, Singapore clients in Singapore dollars.
Frequently asked questions
Will the chatbot give customers wrong answers?
We build it on your own information and limit it to the topics it should cover. When it does not know, it says so and passes the conversation to a person rather than making something up.
Where can the chatbot be used?
On your website as standard. If you want it on other channels your customers use, tell us on the call and we will scope it.
What happens to customer conversations and data?
We scope exactly what the chatbot stores before we build it, and work to the data protection law that applies to you: Malaysia's PDPA, Singapore's PDPA, or Indonesia's Personal Data Protection Law.
See what a helpful chatbot could handle for you
Thirty minutes, no cost, no obligation. If this is not the right service for you, we will say so on the call.