Privacy policy

1. Information We Collect

Personal Information

We may collect the following personal information:

• Name, email address, and contact information
• Company name and job title
• Phone number and business address
• Payment and billing information
• Communication preferences

Technical Information

• IP address and browser information
• Device type and operating system
• Website usage patterns and analytics
• Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

• Provide and improve our automation services
• Communicate with you about our services
• Process payments and manage accounts
• Send marketing communications (with your consent)
• Analyze website usage and improve user experience
• Comply with legal obligations
• Protect against fraud and security threats

3. Information Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party vendors who assist in providing our services
• Business Partners: Trusted partners for joint service delivery
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In case of merger, acquisition, or sale of assets

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Data Security

We implement appropriate security measures including:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication systems
• Employee training on data protection
• Secure data centers and infrastructure

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods vary based on the type of information and applicable legal requirements.

6. Your Rights

You have the right to:

• Access: Request copies of your personal information
• Rectification: Request correction of inaccurate information
• Erasure: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Restriction: Request limitation of processing your information
• Objection: Object to processing of your personal information
• Withdraw Consent: Withdraw consent for marketing communications

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and advertisements
• Improve website functionality and performance

You can control cookie settings through your browser preferences. However, disabling cookies may affect website functionality.

8. International Data Transfers

Your information may be transferred to and processed in countries other than Malaysia. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

9. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware of such collection, we will take steps to delete the information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date. Your continued use of our services constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: